Frequently Asked Questions

I can’t remember my Username. 

Your Username is your email address.


Help!  I forgot my password.

To retrieve your password, click on the Portal Login tab in either the upper or the main menu and the login page will appear.  Click on the Forgot your password? link in the blue login box and you will be sent an email instructing you how to reset your password.


My organization went through the training and we loved it!  We want more.

Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or (512)735-2535 to find out about additional Literacy Forward services.


When will new material be posted to the site?

Each month we answer a user-submitted question in our You Ask, We Answer blog post along with other posts of interest to adult ESL instructors.  We also periodically add new Timely Lesson Plans and Teaching Tips.  Follow our blog to find out when new material is added to the site.


I have a teaching related question.  Where can I go for answers?

Each month we answer one or more user-submitted questions related to classroom teaching in our You Ask, We Answer blog posts.  To submit a question go to the Blog or Teaching Tips pages and click on the blue Ask A Question button in the right hand column.